A black lady has accused Delta Airways of discrimination after a flight attendant allegedly requested her to maneuver to the again of a airplane to make room for 2 white ladies.
Camille Henderson mentioned she was sitting close to row 15 window throughout a Feb. 3 flight from Atlanta to San Francisco when the ladies, who had been sitting within the aisle and center seats within the row subsequent to her, mentioned that they had first-class tickets, ABC 7 reported.
“They felt like they had been ticketed first-class seats, however they couldn’t present the tickets,” Henderson advised the information outlet, including that the ladies continued the complaints for over an hour.
Henderson recorded a part of the alternate between the ladies and a flight attendant.
“Sadly, my top notch seats are occupied,” one ladies is heard saying, in line with a recording obtained by ABC 7.
“They’re what?” one other individual is heard saying.
“They’re occupied,” the girl answered.
Henderson advised the station that flight attendants then got here up with an answer to offer the ladies more room at her expense.
“Are you flying by your self?” an individual is heard asking Henderson, who replies that she is.
“There’s a seat again there in aisle 34. It’s an aisle seat,” the obvious attendant says.
Henderson, who mentioned the crew didn’t ask the ladies to maneuver themselves, agreed reluctantly to go to the again row, in line with the outlet.
“I don’t wish to make it a race factor, however as an alternative of asking the 2 white ladies that had been seated subsequent to me (to maneuver), in an try and accommodate them, they mainly made me have to maneuver,” she advised ABC 7.
“I simply don’t know why I needed to transfer as a result of that was the seat that I paid for, that was my assigned seat,” she added. “As I’m strolling again there it’s simply humiliating. It’s like having the whole flight have a look at you and asking what’s occurring.”
Henderson mentioned she was unhappy with what a Delta customer support rep she lastly reached on the telephone advised her.
“How had been you humiliated for them to ask you to go to a different seat?” the individual may be heard asking in a recording she supplied to the outlet – suggesting that there was no inconvenience since she was moved to a different seat in financial system.
“You’re mainly saying there’s nothing that you are able to do?” she advised the rep.
“No, not beneath these circumstances that I’m displaying, ma’am,” the individual was heard replying.
An airline spokesperson advised ABC7 in a press release: “We’re wanting into this case to raised perceive what occurred.
“Delta has no tolerance for discrimination in any kind and these allegations run counter to our deeply-held values of respecting and honoring the range of our clients,” the rep added.
Henderson vowed to by no means fly Delta once more.
“Me, as a Black lady, I used to be displaced to make two white ladies comfy. That doesn’t make any sense to me,” she advised the outlet.